Refund Policy

XERA GAME

Effective Date: Feb 1st 2026

This Refund Policy outlines the terms under which refunds may be granted for purchases made on the XERA GAME platform.

By making a purchase, you agree to this policy.

1. Nature of Digital Products

XERA GAME provides digital products including:

All products are delivered digitally.

Due to the nature of digital goods, transactions are generally final and non-refundable once completed.

Refunds will not be issued for:

Users are encouraged to review product details carefully before purchasing.

Refunds may be considered only under the following circumstances:

All refund requests are reviewed on a case-by-case basis.

To request a refund, users must contact:

Please include:

Requests must be submitted within 7 days of the transaction.

If approved, refunds may take:

Refunds will be issued through the original payment method where possible.

XERA GAME reserves the right to deny refund requests if:

We may update this Refund Policy from time to time.
Changes will be posted on this page.